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1)
Booking
The
booking form must be completed and signed by the party leader
(hereafter
called
the Guest(s)) who must be over 18 years of age. The signing of the
Booking
Form
shall be deemed to constitute the acceptance of the Booking and
Payment
Procedure
plus Terms and Conditions by the Guest and shall be a warranty by
the
person
so signing that they have the authority to act on behalf of the
persons
named
on the booking form including any substitutions or additions by
any
subsequent
agreed amendments to the booking. The procedures and
conditions
will
still apply even if for any reason the Booking Form has not been
completed by
the
client, e.g. in the case of a late booking request by telephone
which
necessitates
immediate commitment The booking is not accepted until the
completed
and signed Booking Form together with the appropriate deposit
has
been
received and the Acknowledgement/Receipt has been issued. If the
booking
is
not accepted for any reason the deposit will be refunded in full.
Amendments to
or
cancellation of the booking by the Guest will be subject to the
provisions of
sections
6 and 8 of these terms and conditions. The accommodation cannot
be
shared,
assigned or sublet and only those persons named on the booking form
are
permitted
to stay in the property. Persons/children under the age of 18 years
are
not
accepted unless accompanied by parents or an adult.
2)
Payment
Deposits
and payments should be made in accordance with the Bookings
and
Payments
Procedure. Failure to comply with the payment procedure will
be
deemed
to be a cancellation by the Guest and will be subject to the
cancellation
charges
as detailed in Section 8.
3)
Rental Period
Reservations
normally run Saturday to Saturday and are for a minimum of 7
nights,
but other periods may be able to be accommodated by arrangement.
The
Villa
is available for occupation from 4-00 pm (local time) on the day of
arrival
until
11-00am (local time) on the day of departure. We will do our very
best to
accommodate
any required changes in these times, but it cannot be guaranteed.
4)
Rental Charges
The
Villa rental charges and the items included are as detailed in the
Weekly
Rental
Charges.
5)
Price Guarantee
The
rental price you will pay is fully guaranteed once the deposit has
been paid
and
the acknowledgement/receipt has been issued.
6)
Amendments
The
effective date of the amendment is the date on which details of the
proposed
amendment
are received in writing. Wherever possible, any amendment to
the
booking
requested after the booking has been confirmed will be
accommodated.
Dependent
on the nature of the amendment additional costs may be incurred.
7)
The Security Bond
The
Guest is solely responsible for any damages or breakages that may
be
caused
to the property or its contents and also for any loss of items in
the
inventory
during their stay. Therefore £150 or $250 refundable security
bond
payable
with the final balance, will be held against such an eventuality.
The Villa
is
inspected both before and after each occupancy and upon confirmation
that all
is
in order, this deposit will be refunded in full. Since it is not
possible to check the
Villa
before departure, the security bond will be reimbursed as soon as
possible
after
the Guest has departed. Charges for damages/losses or any
maintenance/
repairs
to the Villa, equipment, amenities or fixtures necessitated by
misuse will
be
at the discretion of the Owners Management Company and will be
deducted
from
the Security Bond. In the event of any damage/loss, which is
assessed to be
in
excess of the Security Bond, the Guest will be held responsible for
full
reimbursement
of the outstanding amount within fourteen days notice of such
costs.
We would appreciate that the property is left in a orderly state at
the end
of
the rental period.
8)
Cancellation
Any
cancellation by the Guest must be notified in writing directly to
the Owner. The cancellation will become effective from the date we
receive the written Notification and any cancellations are subject
to a charge as detailed below:
Notice
given:
A
cancellation of a booking up to 8 weeks before departure
______Deposit Only
A
cancellation of a booking between 4- 8 weeks before departure____
75%
A
cancellation of a booking up to 4 weeks before departure ________ 100%
The
owners, at their absolute discretion, may agree to waive some or all
of these
charges
if they are able to replace the cancelled booking with another
booking on
the
same or better terms. The
security deposit will always be returned in the
event
of cancellation.. In
the unlikely event that circumstances beyond the
Owners
control necessitate a cancellation of the rental agreement by the
Owners,
the
Owners reserve the right to cancel any bookings at any time and
would only
be
liable to refund monies already paid by the client. In these
circumstances we
would
then endeavor to find replacement accommodation.
9)
Travel Arrangements / Requirements
The
clients accept full responsibility for making travel arrangements to
ensure their occupation of the property for the period reserved. No
responsibility or liability is accepted in respect of loss or
damage, or alterations to the dates caused by flight delays or
cancellations, weather conditions, industrial disputes, etc.
All
passports, visas, travel and health certificates are the clients
responsibility and the Owners accept no responsibility for any delay
or expenses incurred or any irregularities with your documentation.
Travel Insurance (including cancellation coverage) is vital for you
and your party, especially in the USA. Please ensure that you have cover in
place
and that it is sufficient for your needs.
10)
Force Majeure
The
Owners and their representatives accept no responsibility whatsoever
and no compensation or any other payment will be made if any
cancellation or change to the terms of the booking becomes necessary
due to a war or the threat of a war, riots, civil commotion,
terrorist activities, industrial disputes, natural and nuclear
disasters, fire flood, adverse weather conditions, building or
construction in progress within the community, technical problems
with transportation, closure or congestion of airports, alterations
or cancellation of schedules by carriers, or any other events beyond
our control.
11)
Complaints
In
the unlikely event a problem should arise whilst on holiday relating
to the Villa,
the
Guest should immediately contact our Management Company (their
details
will
be supplied prior to your departure and are also in the Welcome
Book, which
is
found in the Villa). The Management Company will seek to resolve
matters
speedily.
12)
Brochure Description
Whilst
all information supplied in the brochure is deemed to be correct to
the
best
of our knowledge, it is understood that the information is for
guidance
purposes
only, but could change from time to time, and does not form part
of
any
contract.
13)
Limitation of Liability
Although
every effort is made to ensure that the Villa is in perfect
condition, and
as
described in the literature supplied, it is a condition of
acceptance of the Terms
and
Conditions that the Guest understands that the information is as
supplied at
the
time of writing and is subject to change without notice. It should
be pointed
out
that as many communities still have ongoing building and
construction work
in
progress, over which we have no control whatsoever, the Owners and
their
representatives
accept no responsibility and no compensation or any other
payment
will be made to any Guest in respect of any disturbance, annoyance,
inconvenience
or any other problems that may be caused or created by or in
response
to any such building or construction work being carried out within
the
community.
Guests specifically requiring information regarding building
or
construction
work affecting the Villa should request this information before
booking.
The
Owners do not accept liability for loss of main services nor the
consequences
of
the actions or omissions of the persons who control the supply of
the main
services.
The Owners cannot accept any responsibility for third party
claims,
accidents,
damage to, or loss of property, or for any expenses incurred for
any
reason,
including changes caused by Force Majeure, regardless of
howsoever
they
may have occurred, nor can liability be accepted for injury as a
result of the
use
of the pool or the spa.
Guests
are specifically advised not to allow unsupervised children to use
the pool
or
the spa, and to use the supplied safety fence. GLASS is
not permitted
in
the pool area. Again, we advise that the Guests take out an
"all risks" Travel
Insurance
policy.
14)
Pets & Smoking Policy
The
Villa is a non-smoking property. If you smoke we request that you
enjoy it either outside or on the screened patio, where ashtrays are
provided. Thank you for your help and understanding. Please note
that pets are not allowed in the Villa.
15)
Responsibilities
It
is the responsibility of each Guest to read and understand the
Welcome Book
in
the Villa. The Villa will be professionally cleaned prior to Guests
arrival and
again
after the Guests departure, but we kindly ask that the Villa is left
in an
orderly
state before leaving.
It
is the Owners responsibility to ensure that the Villa is available
for the Guest for the times requested and that it has been prepared
in readiness for the Guest's arrival. In the unlikely event of there
being a problem with the Villa, it's contents, running cooperation,
including any community problems, the Guest should contact our
Management Company in Florida, (details of which will be supplied
prior to departure).
The
Management Company are the only people that are able to resolve any
problems regarding the Villa during the rental period.
16)
Law
This
contract is subject to and shall be construed in accordance with the
laws of the USA and the parties herby submit to the exclusive
jurisdiction of the USA Courts
17)
Access
The
client is to allow the owner and their agents the right to enter the
property to carry
out
maintenance etc.
18)
Privacy
Any information passed on by visitors to this
site, for example, customers completing on-line booking forms or
submitting their email address will be used solely for the purpose
of renting the villa. We will not pass your details on to any other
agencies or third parties whatsoever and will at all times respect
the privacy of our clients.
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